Cold Rock Ice Creamery

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Reviews of Cold Rock Ice Creamery

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  eliza pelham Added October 06, 2023

  ★ ☆ ☆ ☆ ☆
  I would give this place zero stars if I could. Very dissapointed. Walked into the ice cream shop with no welcome whilst girls chatted about irevelant things whilst I had to wait about 20 mins fiddling with my thumbs!!
•  

  Jacob W Added October 02, 2023

  ★ ☆ ☆ ☆ ☆
  Went in last night (19/8/23) at 9:45pm. The young girls there openly complained each time a customer walked through the door, going from a loud sigh while looking at the customer to saying "I'm not going to serve these guys cause we shut in 15 minutes".
  This is now the third time we have been to this location and have heard the same 3 girls openly complain, swear and joke around right infront of customers.
  Completely unacceptable to have girls like this running a store all by themselves.
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  Ally N. Added September 27, 2023

  ★ ☆ ☆ ☆ ☆
  Been there multiple times and every single time the staff had a terrible attitude. Went in at 9.40 pm on Saturday, the girls were sighing and complaining about how busy they were. Some customers walked in and one of the girls literally sighed and said out loud "I am not going to serve you" and walked off rolling her eyes.
  19/08/2023
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  Maddy Added September 20, 2023

  ★ ★ ★ ★ ★
  26/08/23
  Went in tonight at around 9:50, was greeted with smiling faces of the girls serving behind the counter. The customer service was great and the thick shake and small take home was delightful! Very happy with my purchase. Doing a very good job girls, well done
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  bb Added September 10, 2023

  ★ ★ ★ ★ ★
  Give these poor kids a break! These girls are doing such a great job working until late in the heat with lines out the door! So what if they’ve asked you to leave when they're closed? I went in and received great service and amazing ice cream. Good job to these girls.
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  Keith Scott Added November 18, 2017

  ★ ★ ★ ☆ ☆
  It has a great range if ice cream and toppings but very little seating to enjoy your desserts

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About coldrock.com.au

Cold Rock Ice Creamery | Ice cream cakes | Shakes & smoothies
Choose your favourite ice cream and mix ins and watch us smash it on our unique ‘Cold Rock’ - over 3,000 flavour combinations!! Ice cream cakes & take home packs available.